Customer service

We are here for you! Have any questions? Concerns? Ideas? Or would you just like to talk about fireworks? You can send us an email to [email protected] or leave a message below.

Complaints?

If you have a complaint about our products or our service, you can contact us via the contact form below. You will receive a substantive response from us within 14 days of receiving your complaint. If you do not agree with the solution or if we cannot reach a solution together? Then you can submit your complaint to the Disputes Committee via the European ODR Platform (https://ec.europa.eu/consumers/odr/).

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